Terms of service
These terms apply when you visit or buy from thefragranceworld.com (the "site"). The site is operated by DSP Trading Inc, a New Jersey corporation trading as The Fragrance World ("we", "us", "our"). By using the site or placing an order, you agree to these terms, our refund policy, our shipping policy, and our privacy policy. If you do not agree, do not use the site.
The store runs on Shopify, which provides the online store and checkout.
1. Who can buy
You must be at least the age of majority where you live to place an order. We sell to consumers for personal use and ship within the United States only.
2. Orders
Your order is an offer to buy. The order confirmation email confirms that we received it; it does not mean we accepted it. We accept an order when we ship it.
We can refuse, limit, or cancel any order, in whole or in part, including after you receive a confirmation, for reasons including:
- a pricing, description, or stock error on the site;
- an item being out of stock or unavailable;
- suspected fraud, unauthorized payment, or a failed payment check;
- orders that appear to be placed for resale, or that exceed quantity limits;
- an address we cannot ship to.
If we cancel an order after you have paid, we refund the amount charged for the canceled part to your original payment method.
3. Prices and payment
Prices are in US dollars and can change without notice. Sales tax is added where the law requires it. Payment is processed at checkout by Shopify and its payment processors; we do not see or store full card numbers.
Where a listing shows a higher crossed-out price, it is a reference price: either the manufacturer's suggested retail price or a regular price at other retailers when we set it. It is not a price we have charged, and it may be out of date.
4. Products and descriptions
We describe products as accurately as we reasonably can, but photos, colors, and descriptions are approximate. Packaging, box design, bottle design, and batch can differ from the photos, because manufacturers change them.
Some sizes are sold as unboxed or tester units. These come without the retail box, may have a plain cap or no cap, and may be labeled "tester" or "not for sale". The listing states when an item is unboxed or a tester.
Scent descriptions and notes are general guides. How a fragrance smells and lasts varies from person to person.
We are an independent seller. We are not an authorized retailer of, or affiliated with or endorsed by, the brands we sell, and we are not affiliated with any other business that uses a similar name. Brand names and trademarks belong to their owners and are used only to identify the products.
5. Safe use
Fragrances and body products contain ingredients that can cause skin irritation or allergic reactions. Check the ingredients on the packaging or from the manufacturer, test a small amount on your skin before regular use, and stop using a product if irritation occurs. Unboxed and tester units may not include the ingredient list. Fragrances are flammable: keep them away from heat and flame, and out of reach of children. Use products only as the manufacturer intends.
6. Shipping and risk of loss
Shipping is covered by our shipping policy. Risk of loss passes to you when the carrier delivers the order to the shipping address you gave us.
7. Returns
Returns, refunds, and cancellations are covered by our refund policy.
8. No warranty from us
Apart from the return rights in our refund policy, and to the extent the law allows, products and the site are provided "as is" and "as available", without warranties of any kind from us, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement. Any warranty on a product is the manufacturer's, not ours. Because we are not an authorized retailer, a manufacturer may decline to honor its warranty on products we sell.
We do not warrant that the site will be uninterrupted, error-free, or free of harmful code, or that information on it is complete or current.
9. Limitation of liability
To the extent the law allows, our total liability to you for any claim related to the site, an order, or a product is limited to the amount you paid us for the order the claim relates to. We are not liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or data.
This section does not limit liability that the law does not allow us to limit, such as liability for fraud or for personal injury caused by our negligence.
10. Your responsibilities
You agree to give accurate order, payment, and contact information, and not to use the site for anything unlawful, to interfere with it, to scrape or copy it, or to submit false information or harmful code.
If you send us a review, comment, photo, or other content, you confirm you have the right to share it, and you give us a free, non-exclusive, permanent license to use, edit, and publish it in connection with the store. We can remove any content at our choice.
11. Indemnity
To the extent the law allows, you agree to cover our losses and costs, including reasonable legal fees, from any third-party claim arising from your breach of these terms, your misuse of a product or the site, or your violation of any law or anyone else's rights.
12. Other sites
The site may link to other sites, such as our eBay store or our providers. We are not responsible for their content, products, or policies.
13. Governing law
These terms are governed by the laws of the State of New Jersey, without regard to its conflict of law rules. Any dispute related to these terms, the site, or an order will be heard in the state or federal courts located in New Jersey, and you and we agree to those courts' jurisdiction.
14. General
These terms and the policies they link to are the whole agreement between you and us about the site and your orders. If a court finds part of these terms unenforceable, the rest still applies. If we do not enforce a term, we have not waived it.
15. Changes
We may change these terms by posting a new version on this page. The version posted when you place an order applies to that order.
16. Contact
Questions about these terms: sales@thefragranceworld.com, or DSP Trading Inc, 138 Liberty St, Metuchen, NJ 08840, United States.